Three Neko dog mascots wearing glasses and bandanas

Keep your grooming business connected

Know your clients. Prepare for each pet. Keep schedules on track.

Neko pet grooming booking software brings appointments, client and pet records, payments and business tools together. Whether you groom solo, work with a team or groom on the move, explore features that support the way your business runs.

  • Keep client and pet records organised for each visit.
  • Manage your groomers’ schedules and let clients book online.
  • Help reduce no-shows with appointment reminders.
  • Review sales and business activity with reporting tools.

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Groomer washing a golden dog

Explore Neko’s features

Tools for the appointments, people and details that matter

Pet groomer checking an appointment calendar beside a dog

Bookings & Online Presence

Manage appointments, offer online booking and keep clients informed with reminders.
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Groomer reviewing a dog's details with its owner

Pet & Client Experience

Keep client and pet profiles, forms and preferences organised to help your team prepare for each visit.
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Pet owner paying at a card terminal beside a dog

Sales & Memberships

Manage payments, packages and memberships alongside your grooming services.
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Pet owner reading a grooming offer text message

Marketing & Insights

Keep in touch with clients through campaigns and review business activity to guide your next steps.
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Mobile pet groomer beside a grooming van

Mobile Access

Access bookings and client information from your phone or tablet when you’re away from your desk.
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Pet business team reviewing bookings on a tablet

Staff Management

Plan rosters, manage team access and keep your groomers’ schedules organised.
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Pet business stock delivery with products and a dog

Stock Management

Track stock levels and product sales so you can see what’s available.
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Neko pet business dashboard and sales overview

Reporting & Business Insights

Review services, sales and client activity to understand how your grooming business is performing.
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Pet grooming salon shopfront

Multi-Location Management

Oversee staff, clients and reporting across multiple grooming locations.
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Pet business staff reviewing customer records together

Integrations

Explore connections between Neko and other tools used in your business.
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Data migration illustration with a dog beside a computer

Data Migration

Get help moving client records, pet profiles and history from your current system.
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Neko support illustration with a dog wearing glasses

Support

Work with a friendly team who can help with setup and everyday use.
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Pet business owner reviewing a laptop beside three dogs

Appointment Calendar

Organise appointments and schedule changes so your groomers can see what’s coming next.
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Family reviewing an online pet booking on a laptop

Online Bookings

Let clients choose grooming services and available appointment times online.
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Automated pet appointment reminder settings on a phone

Appointment Reminders

Keep clients informed about upcoming visits with automated reminders that help reduce no-shows.
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Pet owner completing a form on a tablet beside a dog

Client Portal & Online Store

Give clients a branded booking website where they can book appointments and buy gift cards.
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Pet owner using a tablet beside a dachshund

Digital Check-In

Help clients check in and keep their pets’ details up to date before appointments.
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Signed pet consultation agreement on a tablet

Consultation Forms & Digital Consent

Collect client information and signatures digitally before grooming services begin.
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Linked pet and owner profile diagram

Client & Pet Profiles

Keep preferences, notes, photos, forms and history together for each client and pet.
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Pet owner using a phone in a grooming salon

Client Loyalty

Reward returning clients with loyalty tools that support ongoing relationships.
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Neko point of sale cash sale screen

Point of Sale

Manage payments and receipts for grooming services and product sales.
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Digital pet business gift card displayed on a tablet

Gift Cards

Sell and redeem gift cards so clients can share your grooming services with others.
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Prepaid grooming packages shown on a tablet

Prepaid Packages

Sell services or visits upfront and track purchases, redemptions and remaining inclusions.
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Groomer reviewing a dog's details with its owner

Client Memberships

Manage recurring member benefits, payments and membership status alongside client records.
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Pet business staff reviewing customer records together

Neko AI

Explore AI assistance for client insights, business questions and clearer notes. Ask our team about availability.
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Support every part of the grooming day

Clearer schedules. Organised records. Helpful insights.

Appointments on track

Bring bookings and schedule changes together, with reminders to help clients remember their appointments.

Prepared for each visit

Keep client and pet information organised so your team can find the details they need.

Sales in one place

Manage payments, packages, memberships and gift cards alongside your daily appointments.

A clearer business picture

Use reports to review services, sales and client activity, with mobile access when you’re on the move.

Find your grooming day’s new best friend

Start your 14-day free trial and explore Neko’s bookings, client and pet records, reminders and business tools. Try the workflows that matter to your business, with a friendly team to help you get started.

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Neko 14-day free trial illustration with three dogs

Neko feature FAQs

Your Neko feature questions, answered.

Answers to common questions about the tools for your grooming business.

Can clients book grooming appointments online?

Yes. Neko’s online booking tools let clients book appointments without calling your business. You can set up your services, staff availability and booking rules to fit how you work. Explore booking features.

Can I keep client and pet records together?

Yes. Neko includes client and pet profiles, helping you keep the pet owner’s information distinct from the pets they bring for grooming. Organised records help your team prepare for each visit. Explore client and pet features.

How does Neko help reduce no-shows?

Appointment reminders help keep clients informed about upcoming visits. They can support fewer missed appointments, although no system can guarantee that every client will attend. Explore bookings and reminders.

Can I manage schedules for a team of groomers?

Yes. Neko supports appointment scheduling and staff management, including rosters and individual booking calendars. You can organise your team’s availability and keep appointments connected to their schedules. Explore staff management.

Can I use Neko on a phone or tablet?

Yes. Mobile access lets you view and manage bookings and client and pet profiles from your phone or tablet. This helps you stay connected when you’re between appointments or away from your desk. Explore mobile access.

Does Neko include payments and business reporting?

Yes. Neko includes tools for payments, packages and memberships, plus reporting on services, sales and client activity. Explore the feature categories above to see how these tools fit your grooming business. Explore sales and memberships.

Can you help move records from my current software?

Neko’s team can help with data migration, including client and pet profiles, history and key business information. Contact the team to discuss your current system and confirm what can be transferred before planning your move. Explore data migration.