Posts

a coronavirus COVID-19 Cell for salon Contact tracing.

Effective Salon Contact Tracing.

As a business owner, it is important that you gather the details of anyone frequenting your business due to the Covid-19 pandemic. For effective salon contact tracing, your salon business needs to gather up-to-date contact details from all clients. In the event of an exposure to Covid-19, you are then able to alert all clients successfully.
A woman with Gold hair in the forest.

Goldilocks and the Three Salons. How To Attract New Salon Clients.

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Ever wondered how to attract new salon clients? Here is a little tale about Goldilocks and how she found a salon that was not too expensive, not too cheap but was just right.
A woman with her fingers in her ears because she doesn't want to hear the salon customer experience

Salon Customer Experience - Up Your Game!

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Warning! Some salon owners may be offended by this article. Why? Because I am going to share some of my experiences from a clients point of view and it’s probably not what you want to hear!
A hand putting time into a piggy bank with money around it for Salon Time Management.

Salon Time Management. How To Make More Time!

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Salon time management is an essential skill for all salon owners or managers to acquire. Learn great ways to increase your available time.
Clouds drawn in the sky with the benefits of Cloud-based salon software. Neko Salon Software.

The Benefits of Cloud-Based Salon Software

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Salon business owners are often confused about cloud-based software. What is cloud-based software? Is it safe? What are the benefits of cloud-based software
frustrated women trying to handle a customer complaint from the Neko Salon Software blog.

The Top 10 Strategies To Increase Salon Client Retention.

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Client retention is the single most important driver of growth in your salon business. By implementing the strategies discussed in this article, you will increase your salon client retention and ensure long term business growth.
A lady with grass hair with text "5 ways to get your salon into the green scene." by Neko Salon Software.

How To Get Your Salon into the Green Scene.

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A salon owner, a butcher and an Irishman all walk into a bar. What on earth do they all have in common? Well..the earth of course! No matter who you are or what you do, we all have to live in and help repair our beautiful planet. It’s world environment day today (5th June), so this is a great time to have a good think about how your spa, salon or barbershop is impacting the environment. Waste is a huge environmental issue in the salon industry. So many of our products are detrimental to the environment and contribute to exorbitant amounts of landfill. Many things that can be recycled are simply thrown away without a thought.
A thermostat for loyalty with the mercury bursting out the top at 100% for Neko Salon Software.

Salon Loyalty Programs. Why Your Salon Needs One.

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Loyal clients are the bread and butter of your business so why not reward them for coming back. A successful loyalty program helps to increase your profits and encourages your clients to stay loyal. How so? Well, read on, because if you want to improve your client retention rate and increase profits, you've come to the right place.
a woman with tape over mouth depicting how to use non-verbal language in your salon form Neko salon software.

How To Use Non-Verbal Communication in Your Salon.

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Learning to use non-verbal communication is vital to improving your client relationships in your salon. It is so important that understanding non-verbal communication cues may mean the difference between retaining a client or losing them to your competitor.
frustrated women trying to handle a customer complaint from the Neko Salon Software blog.

How To Handle Customer Complaints in Your Spa, Salon or Barbershop.

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Handling customer complaints in your spa, salon or barbershop can be an extremely challenging task. Regardless of how great your work ethic, training or staff are, it is inevitable that you will get a few complaints here or there. It's just the nature of the business. Sometimes things go wrong, mistakes are made or customers are just not happy with the outcome. Whatever the situation, this blog will give you some solid strategies to handle customer complaints with ease in your spa, salon or barbershop.