/wp-content/uploads/2019/10/Goldilocks-and-the-Three-Salons.-How-to-Attract-New-Salon-Clients.-Neko-Salon-Software.-.png 650 1350 Melissa /wp-content/uploads/2018/10/logox200.png Melissa2019-10-22 12:21:222019-10-23 10:32:18Goldilocks and the Three Salons. How To Attract New Salon Clients.
Ever wondered how to attract new salon clients? Here is a little tale about Goldilocks and how she found a salon that was not too expensive, not too cheap but was just right.
/wp-content/uploads/2019/10/Salon-Customer-Experience-Up-Your-Game-Neko-Salon-Software..png 315 560 Melissa /wp-content/uploads/2018/10/logox200.png Melissa2019-10-09 10:37:452019-10-09 14:27:23Salon Customer Experience - Up Your Game!
Warning! Some salon owners may be offended by this article. Why? Because I am going to share some of my experiences from a clients point of view and it’s probably not what you want to hear!
/wp-content/uploads/2019/09/Salon-Time-Management.-How-to-Make-More-Time.-Neko-Salon-Software..png 475 850 Melissa /wp-content/uploads/2018/10/logox200.png Melissa2019-09-18 23:04:152019-09-20 12:27:19Salon Time Management. How To Make More Time!
Salon time management is an essential skill for all salon owners or managers to acquire. Learn great ways to increase your available time.
/wp-content/uploads/2019/07/What-are-the-benefits-of-cloud-based-salon-software-Neko-Salon-Software.png 315 560 Melissa /wp-content/uploads/2018/10/logox200.png Melissa2019-07-27 22:11:542019-07-30 11:13:01The Benefits of Cloud-Based Salon Software
Salon business owners are often confused about cloud-based software. What is cloud-based software? Is it safe? What are the benefits of cloud-based software
/wp-content/uploads/2019/07/The-top-10-strategies-to-increase-client-retention..png 315 560 Melissa /wp-content/uploads/2018/10/logox200.png Melissa2019-07-12 05:31:332019-07-16 12:20:43The Top 10 Strategies To Increase Salon Client Retention.
Client retention is the single most important driver of growth in your salon business. By implementing the strategies discussed in this article, you will increase your salon client retention and ensure long term business growth.
/wp-content/uploads/2019/06/5-ways-to-get-your-salon-into-the-green-scen.jpg 814 1537 Melissa /wp-content/uploads/2018/10/logox200.png Melissa2019-06-03 09:39:342019-08-13 16:27:00How To Get Your Salon into the Green Scene.
A salon owner, a butcher and an Irishman all walk into a bar. What on earth do they all have in common? Well..the earth of course! No matter who you are or what you do, we all have to live in and help repair our beautiful planet. It’s world environment day today (5th June), so this is a great time to have a good think about how your spa, salon or barbershop is impacting the environment. Waste is a huge environmental issue in the salon industry. So many of our products are detrimental to the environment and contribute to exorbitant amounts of landfill. Many things that can be recycled are simply thrown away without a thought.
/wp-content/uploads/2019/05/Salon-loyalty-programs.-Neko-Salon-Software.jpg 1229 2048 Melissa /wp-content/uploads/2018/10/logox200.png Melissa2019-05-08 02:06:272019-07-16 12:54:19Salon Loyalty Programs. Why Your Salon Needs One.
Loyal clients are the bread and butter of your business so why not reward them for coming back. A successful loyalty program helps to increase your profits and encourages your clients to stay loyal. How so? Well, read on, because if you want to improve your client retention rate and increase profits, you've come to the right place.
/wp-content/uploads/2019/04/How-to-use-non-verbal-communication-in-your-salon.jpg 531 800 Melissa /wp-content/uploads/2018/10/logox200.png Melissa2019-04-23 09:04:062019-07-16 15:17:09How To Use Non-Verbal Communication in Your Salon.
Learning to use non-verbal communication is vital to improving your client relationships in your salon. It is so important that understanding non-verbal communication cues may mean the difference between retaining a client or losing them to your competitor.
/wp-content/uploads/2019/03/How-to-handle-customer-complaints-in-your-spa-salon-or-barbershop.jpg 320 480 Melissa /wp-content/uploads/2018/10/logox200.png Melissa2019-03-21 04:41:332019-07-16 14:16:53How To Handle Customer Complaints in Your Spa, Salon or Barbershop.
Handling customer complaints in your spa, salon or barbershop can be an extremely challenging task. Regardless of how great your work ethic, training or staff are, it is inevitable that you will get a few complaints here or there. It's just the nature of the business. Sometimes things go wrong, mistakes are made or customers are just not happy with the outcome. Whatever the situation, this blog will give you some solid strategies to handle customer complaints with ease in your spa, salon or barbershop.
/wp-content/uploads/2019/03/Neko-Teamwork-strategies-2.jpg 402 563 Melissa /wp-content/uploads/2018/10/logox200.png Melissa2019-03-04 03:15:272019-07-16 11:09:35How to Build a Motivated Salon Team.
A motivated employee that is actively engaged in a team environment leads to increased productivity and higher levels of output. Satisfied employees lead to less employee turnover, satisfied customers, increased customer retention, a higher standard of work, better work ethic, fewer days off, a willingness to improve and meet goals but most of all a positive and happy work environment.