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frustrated women trying to handle a customer complaint from the Neko Salon Software blog.

How To Handle Customer Complaints in Your Spa, Salon or Barbershop.

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Handling customer complaints in your spa, salon or barbershop can be an extremely challenging task. Regardless of how great your work ethic, training or staff are, it is inevitable that you will get a few complaints here or there. It's just the nature of the business. Sometimes things go wrong, mistakes are made or customers are just not happy with the outcome. Whatever the situation, this blog will give you some solid strategies to handle customer complaints with ease in your spa, salon or barbershop.