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a woman with tape over mouth depicting how to use non-verbal language in your salon form Neko salon software.

How To Use Non-Verbal Communication in Your Salon.

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Learning to use non-verbal communication is vital to improving your client relationships in your salon. It is so important that understanding non-verbal communication cues may mean the difference between retaining a client or losing them to your competitor.
Stacks of coins increasing in height for the blog, Upselling and Cross-selling from Neko Salon Software.

Upselling and Cross-Selling. The Techniques Every Salon Owner Should Know.

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Service-based businesses like spas, salons and barbershops are often only focused on improving their profits by providing a great service. However, other opportunities to make a profit are often lost or overlooked. Upselling and cross-selling are sales techniques that every salon owner should use to increase their money making potential.