/wp-content/uploads/2019/03/How-to-handle-customer-complaints-in-your-spa-salon-or-barbershop.jpg 320 480 Melissa /wp-content/uploads/2018/10/logox200.png Melissa2019-03-21 04:41:332019-07-16 14:16:53How To Handle Customer Complaints in Your Spa, Salon or Barbershop.
Handling customer complaints in your spa, salon or barbershop can be an extremely challenging task. Regardless of how great your work ethic, training or staff are, it is inevitable that you will get a few complaints here or there. It's just the nature of the business. Sometimes things go wrong, mistakes are made or customers are just not happy with the outcome. Whatever the situation, this blog will give you some solid strategies to handle customer complaints with ease in your spa, salon or barbershop.
/wp-content/uploads/2019/03/Neko-Teamwork-strategies-2.jpg 402 563 Melissa /wp-content/uploads/2018/10/logox200.png Melissa2019-03-04 03:15:272019-07-16 11:09:35How to Build a Motivated Salon Team.
A motivated employee that is actively engaged in a team environment leads to increased productivity and higher levels of output. Satisfied employees lead to less employee turnover, satisfied customers, increased customer retention, a higher standard of work, better work ethic, fewer days off, a willingness to improve and meet goals but most of all a positive and happy work environment.
/wp-content/uploads/2019/02/Neko-laser-girl.jpg 1414 2121 Melissa /wp-content/uploads/2018/10/logox200.png Melissa2019-02-17 06:46:302019-07-16 11:10:2010 Reasons Laser, Beauty and Injectable Clinics Need Neko.
If you own a business in the laser or injectables clinic industry, go you!! What a great time to be in business. Whether you are just starting out or have an established business, you must understand that competition is fierce. But don't let that scare you, "Competition is a good thing, it forces us to do our best" Nancy Pearcey. So if you want to do your best, I have the answer for you!! Neko Salon Software.
/wp-content/uploads/2019/02/Keytoconsultations.jpg 533 800 Melissa /wp-content/uploads/2018/10/logox200.png Melissa2019-02-03 19:54:202019-07-16 15:28:04The Key to Mastering Client Consultations.
Client consultations are your first opportunity to build a relationship with your client. Not only are you getting important information about your client, but it is also your chance to convey genuine interest and show your client they are in capable hands. And don’t forget your regular clients, they benefit from a consultation too. Getting a client consultation right can be the difference to between a happy client or a bad outcome. Most poor results are the product of poor communication.
/wp-content/uploads/2019/01/Tattooistworking.jpg 1366 2048 Melissa /wp-content/uploads/2018/10/logox200.png Melissa2019-01-24 04:05:172019-07-16 11:11:2510 Reasons Tattooist and Body Piercing Studios Need Neko Booking Software.
Tattooists and Body Piercers, you need to streamline your business and fast. As you know, Tattoos and Body Piercings have become almost mainstream. These days competition is fierce. The USA alone has more than 20,000 tattoo parlours with numbers growing steadily. Trends in Australia are similar, with tattoos becoming the new norm, especially among women where a whopping 1 in 4 are inked up. So it's definitely time to to get your studio not only looking professional but running smoothly to capitalise on this current trend.
/wp-content/uploads/2018/11/dreamstime_m_92819533-1.jpg 1329 2048 Melissa /wp-content/uploads/2018/10/logox200.png Melissa2019-01-09 02:21:262019-07-16 15:50:0910 Ways To Reduce Salon No-shows.
There is nothing more frustrating than waiting around for a No show. Not only is your valuable time being wasted, but the financial impact on your business can be significant. It's important in any service business to know how much No shows are costing you. Putting a monetary value on this problem gives you more incentive to take action.
/wp-content/uploads/2018/12/nicolas-tissot-768878-unsplash.jpg 1152 2048 Melissa /wp-content/uploads/2018/10/logox200.png Melissa2018-12-19 23:48:562019-08-10 14:25:49Business Goal Setting for 2019.
Congratulations! You've made it through another year. Owning a business is hard work and it's easy to take your eye off the ball. That's why the New Year is a great time to start rethinking your business goals and plan ahead. Here are some tips to help ensure your business goals for 2019 lead to growth and increased success.
/wp-content/uploads/2018/12/22789043_857303341112797_6466070740735823822_n.jpg 482 482 Melissa /wp-content/uploads/2018/10/logox200.png Melissa2018-12-04 00:52:062019-07-16 11:12:59Barbers. Why You Should Participate in DecemBeard.
DecemBeard is relatively new to the fund-raising arena, but is rapidly gaining momentum in all forms of social media. The goal of DecemBeard is to raise awareness and funds for bowel cancer research, as this is the 3rd deadliest cancer in men. As a barber, this charity event is very relevant to yourself, your business and your clientele. Not only does it involve beards… a huge part of your business but also, the target audience is men. So move over Movember, there’s a new kid in town. In this blog, I will also tell you why “doing good” is good for you and your business.
/wp-content/uploads/2018/11/feet-up-at-Christmas-1.png 379 573 Melissa /wp-content/uploads/2018/10/logox200.png Melissa2018-11-29 02:11:272019-07-16 11:13:22Christmas Social Media Marketing Unwrapped.
December is an excellent time of the year to increase your exposure on social media. Why?